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Tips for Maintaining Food Safety Compliance Without Formal Audits
Maintaining food safety is non-negotiable in the quick-service restaurant industry. Yet many operators rely solely on semi-annual audits...

Chrystal Clay
Jun 12 min read


The Importance of Real-Time Coaching in Restaurant Management
In the high-paced world of quick-service restaurants (QSRs), success depends on more than speed and accuracy. It hinges on the ability to develop people in real-time—coaching not just behind closed doors, but in the moment, on the floor, as service unfolds. Real-time coaching is one of the most effective, underutilized tools in restaurant leadership. It reinforces behaviors, corrects missteps before they become habits, and builds stronger, more agile teams.

Chrystal Clay
Jun 12 min read


5 Common Operational Challenges in Quick-Service Restaurants—and How to Overcome Them
Quick-service restaurants (QSRs) are the heartbeat of the fast-paced food industry—but running one (let alone several) is no easy feat. Between labor challenges, fluctuating food costs, and maintaining brand standards, operators juggle a lot. Here are five of the most common operational challenges and practical ways to overcome them.

Chrystal Clay
Jun 12 min read
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